The Core Applications Team is organized into ten different “tracks” during the implementation process:
- Ambulatory
- Analytics and Reporting
- Acute (Inpatient)
- Revenue Cycle
- Technical
- Testing
- Training
- Ancillary
- Home Health
- Program Management
The primary roles of the core team are to prepare and facilitate design sessions, adapt the Epic model to create Hartford HealthCare’s Epic “build,” prepare testing activities, prepare the training activities (training curriculum, training materials), prepare and support the Go-Live events, etc. Many core team members go through Epic’s training curriculum and are certified through Epic’s training programs.
Throughout the Epic implementation, the core team works closely with a number of workgroups representing physicians, nursing, revenue cycle, and many other disciplines.
The core team also works very closely with subject matter experts from across the health care system to ensure that the design of Epic meets the needs of our users. These efforts include testing, training, and then preparation as we near individual facility Go-Live dates. Finally, and perhaps most importantly, the CareConnect core team will receive feedback and suggestions from end users and patients to ensure that the EHR is a patient-focused and patient-friendly system.