I'm Back

We are thrilled to have you back on our team of passionate professionals dedicated to delivering excellent patient care and creating positive change in our community.

We can’t wait to see you on your first day. Before you go, there are important steps you must take so you can get started on time. 

You must complete these steps BEFORE you begin employment. If you are no longer able to start as originally planned and need to discuss changing your start date, please contact your recruiter prior to taking any of the next steps below.

Your journey to improving the health and healing of the people and communities we serve starts here!

 
Important information for new colleagues starting employment on Nov. 18, Dec. 16, or Jan. 13: Thanksgiving, Christmas, and Martin Luther King Jr. are observed holidays at Hartford HealthCare. Paid time off (PTO) is accrued each pay period for eligible hourly and exempt colleagues.  Because of the timing of your start date, you will not have earned enough PTO to be eligible to use PTO if your department is closed or if you are not scheduled to work. Please plan accordingly as time off for these holidays will be unpaid. If you are scheduled to work, you will be paid based on our standard holiday differentials. If you have additional questions, please speak to your manager.
 

Before you start — Upload your badge photo ASAP

Upload a photo for your Hartford HealthCare badge.

Please be sure to submit your photos at least 1 week before your start date. Doing so helps to ensure your badge will be ready for pickup on your first day. 

If you are unable to submit a photo, connect with or visit your organization’s badge office before your start date. We can also work with you on your first day to take a photograph.

Upload your badge photo

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HHC Badge Offices

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Before you start — Save time: Present your identity and work authorization paperwork (I-9)

Every employer is required by federal law to complete an employment eligibility form (also known as an I-9) to verify your identity and your authorization to work in the United States.

This is a two-step process.

  1. The first step is to complete the online Equifax section through your onboarding portal after electronically signing your offer letter.
  2. The second step is verification of your identity. This can be completed up to one month before your start date, but not any sooner. This requires you to provide proof of your eligibility to work as defined by the list of acceptable documents.

You may complete this requirement by choosing one of the following options:

  1. Schedule a Virtual I-9 Verification Appointment to occur before your start date for a video conference with a member of the Human Resources (HR) team and upload your identification document(s) directly to our secure site (Preferred option, most flexible)
  2. Bring your identification document(s) in-person to a designated Hartford HealthCare HR location during office hours

Please note: Completing the I-9 verification process for your new position must be completed within 3 business days from the start of your employment to allow you to work. This is a requirement for all new and returning colleagues, regardless of the amount of time that has passed from previous employment with HHC.

You have two options to complete the in-person requirement:

Option 1: Virtual I-9 Verification Appointment

  1. Schedule a video conference appointment with a member of our HR Team.
  2. If a virtual conference appointment is not available before your start date email HHCI9s@hhchealth.org to request an appointment.
  3. Once you schedule an appointment, you will be automatically redirected to a secure site to upload photos of your documentation. Please upload front and back photos as directed. Access the secure site.
  4. A Zoom link will be sent via email from Hartford HealthCare I-9s (via Calendly) upon confirmation of booking the appointment (Step 1). You do not need a Zoom account to join, however video capabilities are required to confirm your identity. You must complete step 2 before meeting with us; Your I-9 can only be completed virtually if you meet with HR for this final step. 

    Please email HHCI9s@hhchealth.org with questions.

    Option 2: In-Person I-9 Verification at HHC HR Location

    Bring your acceptable documents in person to one of the following locations during designated business hours before orientation. You may visit any in-person location you choose, regardless of work location. Choose from the list of acceptable documents.

    Hartford Hospital

    Tuesdays from 9 AM - 12 Noon
    Wednesdays from 1 PM - 3 PM
    Please email HartfordHospital.HR@hhchealth.org to make an appointment during other times.

    Human Resources
    560 Hudson Street, Hartford
    ERC entrance
    (Park in the Hudson Garage, 500 Hudson St.)

    Backus Hospital

    Please use https://calendly.com/eastregionhr/i9-verification to arrange an appointment during the following times:

    Tuesdays from 10 AM to 11 AM
    Wednesdays from 1 PM to 2 PM*

    Appointment Only: Human Resources – Main Entrance
    326 Washington Street, Norwich

    *If the hours of availability noted above do not work for you, please email EastRegionHR@hhchealth.org to schedule an appointment.

    St. Vincent’s Medical Center

    Please use https://calendly.com/svmchri9verification to arrange an appointment during the following times:
    Tuesdays from 9 AM to 10 AM
    Thursdays from 12 PM to 2 PM*

    Appointment Only: Human Resources
    St. Vincent’s Medical Center
    Use this GPS address: 146 Hunting St, Bridgeport, CT 06606

    *If the hours of availability noted above do not work for you, please email SVMCHR@hhchealth.org  to schedule an appointment.

    Charlotte Hungerford Hospital

    Mondays & Thursdays, 9:00 AM to 12 noon
    Please email CHHHumanResources@HHCHealth.org to make an appointment during other times

    Human Resources Department
    540 Litchfield Street, Torrington
    Memorial Building, 1st floor

    The Hospital of Central Connecticut

    Tuesdays from 1pm to 4pm
    Thursdays from 9am to 12pm

    To set up an appointment or make inquiries, please email Human Resources Department at CentralRegionHR@hhchealth.org

    Human Resources
    100 Grand Street, New Britain
    Monday - Friday, 8:30am to 4pm
    If the door is closed, please knock

    Natchaug Hospital

    Thursdays from 1 PM to 3 PM*
    * Please email HumanResources.BHN@hhchealth.org to schedule an appointment

    Human Resources
    196 Conantville Rd, Mansfield Center
    (Email HumanResources.BHN@hhchealth.org with questions relating to I9)
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    Before you start — Complete your medical clearance

    As part of your onboarding, you will need to be medically cleared prior to your start date.

    You may need to go for bloodwork and attend an onsite screening appointment with HHC. We will review your record for any past immunizations or lab records (including TB results, proof of MMR, Varicella, Tdap, and Influenza vaccination) and contact you about any requirements needed. Please complete/fill out the forms below.

    If you would like to request an exemption or postponement for a vaccine or wearing a respirator, please see the How to Submit Guides for additional information to request a postponement or exemption.

    If you have questions on medical clearance, please email CHSMedClearance@hhchealth.org.

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    Prepare to start in your new department

    Before your first day in your respective department, make sure you have completed all required pre-employment documentation and virtual learnings.

    If these steps are complete, then you are ready for your local onboarding!

    Work with your manager during your first week to register for the following live classes:

    • HHC Safety Start with Me Building a High Reliability Organization (HRO)
    • H3W Leadership Behaviors

    These trainings are required for all Hartford HealthCare colleagues.

    The following resources can be referenced after you have system access which you will receive from your manager during your first week. Be sure to come back to this page after you have received your system access/HHC credentials. 

    You’ll need to do this to get paid and keep your personal information, like your mailing address, up to date.

    • Log in and familiarize yourself with HR Express
      HR Express is the place you will go to set up direct deposit, view your paycheck, update your personal and work data and more. Learn to use it now and it will be your best friend forever.

    • Set up direct deposit
      Do this in your first couple days of work so you can get paid fast. You will use HR Express to set up direct deposit during your first couple days at work. Learn more

    • Visit and familiarize yourself with HHC Connect
      This is HHC’s intranet, your one-stop shop to find everything you need to work and support your family.  If HR Express is your BFF, HHC Connect will be like your extended family! HHC Connect

    You will be able to do all of this right from your mobile device once you have system access and learn to use two-factor authentication.

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    Learn more — Optional resources to help you hit the ground running!

    Learn more about HHC’s benefits

    Hartford HealthCare offers a comprehensive benefits program to meet your needs. Some benefits you will need to enroll in, while others are provided automatically at no cost to you. You are eligible for benefits if the standard hours for your position are 24 hours or more. This allows you to enroll in medical, dental, vision and other insurance coverage. There are also benefits available to all colleagues, regardless of your standard hours. These include a 401k retirement account and our Employee Assistance Program (which provides free counseling and other emotional support).

    Other resources to help you learn about our benefits are the 2025 Benefits Guide, 2025 Benefits Plan Comparison Chart, and the Benefits Provider Networks documents.

    Important: If you want benefits, you must enroll within 31 days of your start date. Benefits become effective on the first day of the month following your start date. If you miss this deadline, the next time you can enroll is during open enrollment for the following year, unless you have a life event such as marriage or loss of coverage elsewhere.

    Test your knowledge with an expanded version of Benefitz.

    We heard a lot about H3W Leadership Behaviors

    Want to learn more? Listen to our H3W Leadership Behaviors podcast:

    Episode 1 with Talent Development Consultant Rhonda Papallo (16:37 minutes)

    Episode 2 with Senior Vice President of the Hartford HealthCare Community Network Eric Smullen (14:53 minutes)

    Episode 3 with Vice President of Health Equity for Hartford HealthCare Sarah Lewis (15:00 minutes)

    Podcast QR Codes:

    Episode 1

    Episode 1

    Episode 2

    Episode 2

    Episode 3

    Episode 3

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