Billing & Insurance

We participate in most insurance and managed care plans in Connecticut to make using our facilities and services as convenient as possible.

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for. As a courtesy and convenience to you, Hartford HealthCare has many ways that we can assist you.

Participation may vary by product and is subject to change. Please always provide proof of insurance coverage for each Hospital visit or medical appointment.

Access to Hartford HealthCare providers and services may require an authorization or referral by your primary care physician or your managed care plan.

Billing FAQs

A collection of frequently asked questions regarding billing.

Billing Tips

Billing and insurance can be confusing, so here are some tips to prevent billing problems.

Insurance FAQs

A collection of frequently asked questions regarding insurance.

Billing & Insurance Support

You can't always predict when you'll have to go to the hospital. But if you're scheduled for a procedure in advance, knowing what to expect can help make things go more smoothly.

Health Insurance Exchanges

Keep informed on the health insurance market and its changes.

Financial Assistance

Hartford HealthCare is committed to meeting your healthcare needs and treating you with compassion from the bedside to the billing office. We realize that most medical expenses are the result of unexpected illness or accidents and are difficult to budget for. 

No Surprises Act

The No Surprises Act (NSA) is a law designed to protect patients against unexpected bills.

Online Bill Pay

Hartford HealthCare's online billing system provides you with a simple, clear and convenient payment experience. It’s now easier than ever to view and manage your medical bills digitally using a mobile device or computer.

Understanding Your Cost of Care

Hartford HealthCare has a website that is designed to help you understand the cost of your care. The site shows the charges for most procedures or other services at each Hartford HealthCare hospital.