For Medical Professionals

At the Ayer Neuroscience Institute Memory Care Center we welcome referrals from medical professionals so that we may work together to properly diagnose and treat patients with neurodegenerative conditions.

The Memory Care Center focuses primarily on the diagnosis and continuing care for older adults with cognitive and memory problems. We also see younger individuals with cognitive complaints, but these visits will be on a consultation basis only. All referrals are reviewed before patients are accepted for scheduling.

In all cases, a referral from a primary care medical professional is required.

Referral Processs

Appointments at the Memory Care Center require that the patient:

• Have a referral from a primary care practitioner
• Be at least 21 years of age
• Be free of an active workers’ compensation claim related to cognitive performance
• Reside in the community (a non-long-term care facility)

Referrals

Please ensure that patients and their care partners are informed about the referral to the Memory Care Center and that they agree to attend the visits with us.

We kindly request that cognitive or psychiatric medications not be initiated prior to the referral. Starting such medications can complicate our evaluation process.

We kindly request that you provide a few sentences outlining the nature of the memory issue or other cognitive concern that led to this referral to our Memory Care Center.

Internal Hartford HealthCare Referrals (Within Hartford HealthCare Entities)

1. Search for Referral in Epic:

• • In the “New Order” box located in the lower left section of the screen, type “memory”.
  • Select “Ambulatory referral to Neurology – Memory Care Center” from the list.

2. Cognitive Screening Information:

• • Ensure you enter the cognitive screening instrument performed along with its score in the referral.

Please note If the referral is for non-cognitive neurological complaints or non-cognitive geriatric psychiatry, please refer directly to the appropriate specialty.

For non-Hartford HealthCare entities

For non-Hartford HealthCare entities, please fax us a completed referral form:

Download Patient Referral

Amyloid Therapy Program

Hartford HealthCare offers a coordinated, systemwide program to support referring providers considering anti-amyloid monoclonal antibody therapy for patients with Alzheimer’s disease.

Given the need for careful patient selection and monitoring, our structured approach streamlines evaluation and provides clear, multidisciplinary guidance.

Multidisciplinary Evaluation

Because anti-amyloid therapies carry important risks, careful patient selection is essential. To support this process, we have an anti‑amyloid therapy board composed of experts from multiple disciplines, including

• Neurology
• Geriatrics
• Neuropsychiatry
• Nuclear Medicine and MRI
• Pharmacy
• Infusion Nursing
• Social Work

This team-based review ensures evidence-based assessment, appropriate candidacy determination and coordinated treatment planning.

Amyloid Therapy Board

For complex or borderline cases, referring providers may request review by our multidisciplinary Amyloid Therapy Board (ATB).

Providers may:

• Submit a case for formal review
• Present the case directly or request presentation by an ATB member
• Receive a coordinated recommendation to help guide clinical decision-making

The ATB supports shared decision-making and promotes consistent, systemwide standards for patient selection and safety.

Nurse Navigator Support

A dedicated nurse navigator assists with:

• Eligibility clarification
• Required testing coordination
• Referral triage and scheduling

This support is available whether you are evaluating a specific patient or seeking guidance on program criteria.

Safety and Monitoring

Anti-amyloid therapies carry known risks, including amyloid-related imaging abnormalities (ARIA). Our program includes structured MRI monitoring protocols and coordinated follow-up to support safe treatment administration.