Your support can make all the difference.
Being there for someone as they work through future healthcare decisions is meaningful, but it can also feel overwhelming. You may not always know what to say or how to help, and that’s okay.
Just showing up, listening, and being willing to have the conversation can make a lasting impact.
Your role matters
Advance care planning isn’t just about documents. It’s about making sure someone’s wishes are understood and honored.
As a caregiver, family member, or trusted friend, you can help:
- Make sure their voice is heard
- Reduce uncertainty during difficult moments
- Support decisions that reflect what matters most to them
- Bring comfort and clarity when it’s needed most
Here’s how you can support someone
You don’t need to have all the answers. Your presence and support go a long way.
- Encourage open conversations: Gently bring up the topic and create space for discussion
- Listen without judgment: Let them share their thoughts, values, and concerns openly
- Understand their wishes: Ask questions and take time to learn what matters most to them
- Support their decisions: Even if their choices are different from what you might expect
- Be prepared to advocate: If needed, you may help communicate their wishes to care teams
If you’re named as a healthcare representative
Being chosen as a healthcare representative is an important responsibility — and a sign of trust.
Your role may include:
- Speaking with doctors and care teams
- Making medical decisions if they cannot
- Following their wishes as outlined in their advance directive
- Acting in their best interest if their wishes aren’t fully known
It’s helpful to have clear conversations ahead of time so you feel prepared and confident in this role.
Don’t have a plan in place yet?
If your loved one hasn’t created an advance directive, you may be asked to help make decisions during a medical crisis.
This can be stressful, especially if you’re unsure what they would want.
In these situations:
- Care teams may ask about any prior conversations or known wishes
- Decisions are often made based on what is believed to be in their best interest
- Family members may need to work together to make choices
This is why having a plan — even a simple one — can make such a difference.